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Contact XTREAMHDIPTV

We're here to help! Get in touch with our support team for any questions, technical assistance, or account inquiries. We prefer email communication for detailed support and faster resolution.

Email Support

Our preferred contact method for detailed assistance and documentation.

General Support

[email protected]

Technical Issues

[email protected]

WhatsApp Support

Quick questions and instant support for urgent matters.

Available 24/7

Click to chat with our support team

Chat Now

Department Contacts

Customer Support

[email protected]

Account issues, subscription help, general inquiries

Technical Support

[email protected]

Streaming issues, app problems, device setup

Billing & Payments

[email protected]

Payment issues, refunds, invoice questions

Sales & Partnerships

[email protected]

New subscriptions, bulk orders, reseller inquiries

Support Information

Support Hours

Email Support

24/7 - We respond within 24 hours

WhatsApp Support

24/7 - Instant responses available

Average Response Times

  • Email: Within 4-12 hours
  • WhatsApp: Within 5-15 minutes

Languages Supported

English French Arabic

Why We Recommend Email Contact

Detailed Records

Email provides a clear record of our conversation and resolutions

No Time Pressure

Take your time to explain the issue in detail for better support

Attachments

Send screenshots, error logs, or other files to help us assist you

Team Collaboration

Our team can collaborate on complex issues more effectively

Tips for Faster Support

When Contacting Support:

  • Include your account email or username
  • Describe the issue in detail
  • Mention what device you're using
  • Include any error messages
  • Attach screenshots if relevant

Common Issues - Quick Solutions:

  • Buffering: Check internet speed (min 10 Mbps)
  • No channels: Restart your app/device
  • Login issues: Check credentials and caps lock
  • App crashes: Update to latest version
  • Still need help? Email us with details

Ready to Get in Touch?

Choose your preferred contact method above. For the fastest and most detailed support, we recommend starting with an email to our support team.